Consultancy

Our consultancy is in the fields of credit management, debt management and debt restructuring.

You receive a letter from a debt collection agency. What to do?If you receive a letter from a payment collection agency and you believe that the claim is incorrect then take the trouble to respond properly.
It is best to do this in writing and to retain a copy of the letter.If you accept the claim but you are unable to pay It, then it is generally quite possible for the parties to find a suitable solution (a payment arrangement may be made). In this case we also advise you to contact the debt collection agency in writing. Always state in your letter your name, your address and your telephone number so you can be contacted.

In a telephone conversation with the debt collection agency, always make a note of the date of the call, the name of the member of the debt collection agency staff and make a short note of the discussion or the agreements which were made.